T&Cs

Terms and Conditions – Data Collection

Effective Date: 14/03/25
Welcome to www.upendozanzibar.com (“Website”). By using this Website, you agree to the terms outlined below regarding the collection and use of your data. Please read these Terms and Conditions carefully before submitting any personal information.
1. Data Collection
When you visit or interact with our Website, we may collect the following types of information:
Personal Information: Name, email address, phone number, nationality, travel preferences, booking inquiries, and any other details voluntarily submitted via our contact forms, newsletter sign-ups, or booking inquiries.
Usage Information: Pages visited, time spent on the Website, device type, browser type, IP address, and other analytical data to help us improve user experience.
Communication Data: Messages or inquiries sent via our contact form, direct email, or other communication channels.
2. Purpose of Data Collection
We collect data solely for the following purposes:
To respond to your inquiries and booking requests.
To provide customer support and service.
To send you information about your stay, events, offers, or updates (only if you opt in).
To improve our Website content and user experience.
For internal record-keeping and service planning.
3. Newsletter Sign-Up and Marketing Communications
If you choose to sign up for our newsletter, you will be asked to provide your name and email address. By subscribing, you agree to receive occasional updates about our offers, events, and news related to Upendo Zanzibar.
You can unsubscribe at any time by clicking the “unsubscribe” link included in any of our emails or by contacting us directly.
4. Forms in Sponsored or Non-Sponsored Campaigns
From time to time, you may be invited to submit your information through forms related to sponsored campaigns (e.g., on social media platforms, ads, or partner channels) or non-sponsored initiatives (e.g., website pop-ups, direct invitations, offline events, etc.).
All information collected through these forms will be used exclusively by Upendo Zanzibar and will not be shared with any third parties.
The purpose of collecting this information may include promotions, special offers, event registration, personalized follow-ups, or to better understand your preferences.
Your data will always be treated in accordance with this policy, regardless of whether the campaign is sponsored or not.
5. Data Sharing Policy
We respect your privacy. We do not sell, trade, or share your personal information with any third parties or partners. Your data is handled confidentially and used only by Upendo Zanzibar and its internal team for the purposes mentioned above.
6. Data Security
We are committed to protecting your personal information. We implement appropriate technical and organizational measures to safeguard the data collected via our Website. However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
Request access to your personal data.
Request correction of inaccurate or outdated data.
Request deletion of your data from our records.
Withdraw your consent for marketing communications at any time.
To exercise any of your rights, please contact us at: info@upendozanzibar.com
8. Cookies
Our Website may use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
9. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date. Continued use of the Website constitutes your agreement to any revisions.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions or our data practices, please contact us at:
Upendo Zanzibar
Email: info@upendozanzibar.com

GDPR Introduction

These terms and conditions govern your use of our newsletter subscription service and outline the terms under which we will process your personal data in accordance with the General Data Protection Regulation (GDPR).

Newsletter Subscription

By subscribing to our newsletter, you consent to receiving marketing communications from us. You have the right to withdraw your consent at any time by clicking the unsubscribe link in the footer of our emails or contacting us directly. We will not send you marketing communications without your prior consent.

Personal Data Collection

When you subscribe to our newsletter, we collect and process personal data about you, including your name and email address. We process your personal data in accordance with our Privacy Policy and the GDPR.

Use of Personal Data

We use your personal data to send you marketing communications, including our newsletter, and to personalize your experience with us. We may also use your personal data for statistical analysis and research purposes.

Data Retention

We will retain your personal data for as long as necessary to provide you with the newsletter subscription service or until you withdraw your consent. We will securely delete your personal data upon your request.

Data Sharing

We will not share your personal data with third parties without your consent unless required by law. We may use third-party service providers to process your personal data on our behalf, and we will ensure that they comply with GDPR rules.

Your Rights

Under GDPR, you have the right to access, rectify, or erase your personal data, as well as the right to restrict or object to the processing of your personal data. You can exercise your rights by contacting us directly.

Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time. We will notify you of any changes via email or by publishing them on our website.

By subscribing to our newsletter, you agree to these terms and conditions and consent to the processing of your personal data in accordance with GDPR rules.